1. Introduction

These Terms & Conditions (Terms) govern your access and use of SmartSkin Africa’s AI-powered skincare analysis platform (Services). By using our Services, you agree to be bound by these Terms.

2. Eligibility & Account Registration

You must be at least 16 years old (or the legal age in your jurisdiction) to use our Services. By creating an account, you confirm that the information provided is accurate and that you will keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

3. Nature of Service & No Medical Advice

Our AI-powered analysis is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. We do not guarantee the accuracy, effectiveness, or suitability of any skincare recommendations provided. Always consult a dermatologist or medical professional before making significant skincare decisions.

4. User Conduct & Restrictions

By using our platform, you agree not to:

• Upload or submit false, misleading, or inappropriate content.
• Attempt to reverse-engineer, modify, or exploit our AI technology.
• Use the platform for unlawful purposes or in violation of any regulations.
• Share, distribute, or commercialize our AI-generated reports without written authorization from us.

5. Payments & Refunds (If Applicable)

All payments are non-refundable except in cases of double charges or billing errors. We are not responsible for third-party transaction failures.

6. Intellectual Property Rights

All content, algorithms, and reports generated by SmartSkin Africa are our exclusive property. Users may not copy, reproduce, or distribute AI-generated insights for commercial purposes. Any feedback or suggestions submitted to us may be used freely for service improvements without compensation.

7. Disclaimer of Warranties

SmartSkin Africa provides its services on an "as is" and "as available" basis. We do not warrant that the platform will be error-free, uninterrupted, or always accurate. Users assume full responsibility for their reliance on the provided skincare insights.

8. Limitation of Liability

To the fullest extent permitted by law: SmartSkin Africa shall not be liable for indirect, incidental, or consequential damages arising from service use. Our total liability shall not exceed the amount paid for the services within the past three months. Users waive any claims related to inaccuracies, product recommendations, or technical failures.

9. Third-Party Links & Services

We may include links to third-party websites or services. We do not endorse or take responsibility for external content, privacy practices, or transactions.

10. Termination & Account Suspension

We reserve the right to terminate or suspend access to our Services at any time, without prior notice, if:

• Users violate these Terms.
• Fraudulent activity is suspected.
• Legal or security concerns arise.

11. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of the Republic of Ghana. Any disputes shall be resolved through arbitration in Accra, and users waive their right to a jury trial or class action.

12. Changes to These Terms

We may modify these Terms at any time without recourse to users. Updates will be posted with an effective date, and continued use of the platform constitutes acceptance of the revised Terms.

Contact Information

If you have any questions, concerns or requests regarding our Terms and Conditions, you may contact us using the details below:
Email: support@smartskinafrica.com
Phone: +233550590714
Address: S-03 First Floor, Friendly Heights Building, Mahama Road, Tse Addo, Accra – Ghana